Make a Report or Complaint

Information on how to report abuse and other harmful behaviour by Archdiocesan personnel.

Make a Report or Complaint
Safeguarding Make a Report or Complaint

The Archdiocese is committed to fostering a culture where people are encouraged to raise concerns and can do so safely.

The Archdiocese strongly encourages anyone who suspects criminal conduct by Archdiocesan personnel to report the matter directly to the Queensland Police Service.

Criminal Offence – Failure to Report Belief of Child Sexual Offence

(Criminal Code – Section 229BC)

In Queensland, an adult commits a crime if they:

  • have a reasonable belief that another adult;
  • is committing (in the present) or has committed (in the past) a child sexual offence; and
  • the adult fails to disclose the information to a police officer as soon as reasonably practicable;
  • unless they have a reasonable excuse for not reporting it to the police.

(Maximum penalty – 3 years imprisonment)

** If a child is in immediate danger or risk of harm, contact the police directly and without delay.

How to Make a Complaint

Click on the buttons for more information.

Make a complaint - info for kids.

Info for kids

Information for kids on how to make a complaint.

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Making a complaint - easy read info.

Easy read info

Easy read information on making a complaint.

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Office for Safeguarding Services

Phone: 07 3324 3752
Email: safeguarding@bne.catholic.net.au
Safeguarding Incident Report Form

Office for Safeguarding Services QR

Professional Standards Office

Phone: 1800 337 928
Email: psoqld@catholic.net.au

Office of Legal, Governance & Risk

Phone: 07 3324 3575
Email: childabusealert@bne.catholic.net.au

STOPline Service

STOPline is an independent commercial service that receives confidential information and reports about suspected abuse, serious misconduct and policy breaches by Archdiocesan personnel, including clergy, religious, employees and volunteers. The service also applies to Brisbane Catholic Education and Centacare Brisbane.

STOPline is available to all Archdiocesan personnel, volunteers and the general community.

Information can be provided to STOPline anonymously.

STOPline Service QR

Queensland Police Service

Emergency: 000
Non-emergency ‘PoliceLink’: 131 444
Online: www.police.qld.gov.au

Child Safety Services

Regional Intake Service (Monday to Friday, 9am to 5pm)

Child Safety After Hours Service Centre
Ph: 1800 177 135

Office of the Public Guardian

The Office of the Public Guardian safeguards the rights and interests of people with impaired decision-making capacity by investigating allegations of neglect, exploitation and abuse.

Phone: 1300 653 187
Email: publicguardian@publicguardian.qld.gov.au
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